A atuação dos profissionais de psicologia a partir da perspectiva de usuários do CRAS

Abstract

The general objective of the research was to identify the professional practice of Psychology from the perception of Users of CRAS’s. The Unified Social Assistance System - SUAS was implemented in Brazil to serve families that live in a situation of social vulnerability, with the Social Assistance Reference Center (CRAS) at the level of Basic Social Protection. The field of public policies is considered a new area of activity for the professional of Psychology with new attributions and objectives very different from the first practices. Data collection was carried out in Miranorte, Tocantínia and Miracema do Tocantins, based on interviews with four users of each CRAS. A Narrative Cartographic Analysis was carried out from the interviewees' statements. As a result, it was identified that the Participants want to talk about their singularities with Psychology Professionals; it was found that Users consider Psychology to be a feminine, adaptive and corrective profession; the practices of Psychology Professionals based on the speeches of the Users are lectures, advice, guidance and referrals; Users expect to be more oriented, as they feel helpless even though they are part of a public policy, and some of them affirm difficulties in attending CRAS due to the distance from where they live.