Capacidades Estatais Do Instituto De Gestão Previdenciária Do Estado Do Tocantins

Abstract

In recent decades there have been constant discussions about state capabilities after relating them to efficiency and state activity, the observation of state capabilities is viable when institutions face more complex and demanding objectives than they can effectively deliver. The general objective of the research is to analyze the state capacities in the Institute of Social Security Management in the State of Tocantins (IGEPREV-TO) for the effective execution of the social security policy, from the technical-administrative and political-relational dimensions. To achieve these goals, the following specific objectives were enumerated: to analyze state capacities at the technical-administrative and political-relational levels. Furthermore, to carry out the investigation of this research, an interview was carried out with the managers who work at IGEPREV-TO. The results indicate that human resources are satisfactory, such as the provision of administrative support and interns for the sectors and individual planning of activities, however, the disproportion in the number of employees can delay the progress of processes. The institute has limited resources for the financial capacity of the bureaucracy to access them. The physical structure is suitable for carrying out the tasks, however, there is a shortage of computers with regard to technological resources. In reference to internal coordination, the existence of a strategic planning and an institutional communicator is highlighted, but, despite this, it measures an obstacle in the internal communication between managers, between managers and directors. However, in the external coordination, the effort of IGEPREV-TO to communicate with its beneficiaries was verified, but there was a difficulty in passing on the information to everyone. Regarding the politicalrelational level, the focus is on the transparency of the social security agency with society, through the Transparency Portal it is possible to access reports with information on the current administration.