Avaliação da gestão de estoque no setor de peças em uma concessionária de automóveis

Abstract

Inventory is an integral asset of companies having significant relevance to the success or detriment of the organization. In this context, the study aimed to analyze the model of inventory management in the parts sector of a car dealership in the city of Araguaína, Tocantins. As specific objectives sought to identify which model of inventory management of the parts sector used by the car dealership; describe how the concessionaire uses information from inventory management and its importance in the decision-making process; and investigate the behavior of the stock through the ABC classification stock management method. The research was classified as a case study with a qualitative approach and descriptive nature. Data were collected through a questionnaire with objective and subjective questions. In this way, it was found that the stock management system used is SISDIA, for stock control they use the MAX-MAX system and in the ABC classification, the parts are classified from A to J, considering demand and turnaround time that a particular part has in stock