O papel dos softwares de roteamento de veículos na redução de custos e aumento da produtividade na logística: uma revisão bibliográfica

Abstract

The transport sector plays a important role in logistics, being indispensable for other processes, in addition to having a large participation in the national economy. In Brazil, transport is mostly carried out by road, which is extensive and far reaching, in addition to complementing other modes. The road infrastructure is precarious and receives low investments, negatively affecting the transport activity, raising operating costs and reducing productivity. This research sought to explore how vehicle routing software can help transport companies to have a more productive and less costly activity. To achieve the objectives, a bibliographical review was carried out in articles extracted from the Scientific Electronic Library Online (SciELO) platform. The analysis of the results showed that companies that use vehicle routing software achieved improvements in operations, such as a reduction in the size of the fleet, in the mileage traveled and in the number of stops, reducing the costs of operations and increasing productivity and quality. of the service.