Serviço Social na saúde hospitalar: a experiência do Hospital Regional de Miracema do Tocantins

Abstract

This course completion work constitutes a qualitative study on the performance of social services in the hospital context. It is a research that is based on theory in the materialist method of dialectical history. The problem of this research is based on the following question: Considering that in hospital health, Social Workers face several difficulties in carrying out their professional functions. These difficulties are generally associated with the difficulties experienced by Social Service beneficiaries, mainly in the hospital space, whose cases present many complex situations, requiring the Social Worker to practice capable of responding to demands. This situation marked by obstacles in the daily professional practice of Social Workers raises the research question. Does the operationalization of the Social Worker's professional practice during hospital admission present challenges that can be resolved? The research subjects are social workers who work in hospital institutions, in Miracema do Tocantins. In the data collection process, bibliographical research was used, with a methodological approach using qualitative research, structured as follows, biography review. The results showed that social work in the health sector and in the hospital environment may face different obstacles in addition to those relating to laws and regulations, this topic is very broad and with different possibilities and professional practices in social work. And also how social workers as professionals have carried out their duties and working conditions. The relevance of this proposed theme regarding the work of social workers at the General Hospital of Miracema is the need to understand social worker work in its particularities in providing care to patients who need an effective and quality health policy. Social service professionals need to be clear about their duties, in relation to the health policy to which they are subject, possibly being subjected to carrying out activities that would not be within their competences, as well as taking a stance contrary to the political project of the profession as set out in the document of the Federal Council of Social Services (CFESS). Research like this is essential, as it provides the dissemination of professional action in this field of activity. This research will have three chapters, the first chapter will be about health reform, the creation of the SUS and the role of social workers. The second chapter will be about the role of social services in health and hospitals and the third chapter will be the Analysis of the collected data: Results and Discussion.