O processo de recrutamento e seleção: um estudo de caso em uma empresa no ramo do transporte rodoviário da cidade de Araguaína – TO.

Abstract

Recruitment attracts candidates internally or externally, while Selection chooses the most suitable individuals to fill the positions. The goal is to find qualified professionals who meet the job requirements and contribute to the success of the company. In this regard, the overall objective of this research is to analyze how the Recruitment and Selection process is carried out in a company in the Road Transport segment in the city of Araguaína, Tocantins. For this purpose, aspects related to People Management were used as the theoretical framework, specifically addressing Recruitment and Selection of People. The adopted research methodology takes a descriptive and exploratory perspective through a case study, using a questionnaire with six open-ended questions applied to the Recruitment and Selection coordinator as the data collection instrument. The results show that the company uses Internal Recruitment more to enhance human capital, since it is the most used to develop the existing team, and Selection is the way it seeks and values the profile required in the vacancy, finally, it shows that there is a hierarchy to be followed so that in the end the candidate is recruited and selected. Lastly, it demonstrates that there is a hierarchy to be followed in order to ultimately recruit and select the candidate. It is considered that the obtained results may be useful to Recruitment and Selection managers, bringing contributions to the development of human capital, where they can identify and develop talents, reduce turnover, promote diversity and inclusion, boost the organization's image, align competencies, and optimize organizational efforts, among other aspects.