Análise da taxa de congestionamento na prestação jurisdicional no Tribunal de Justiça do Estado do Tocantins: percepção de servidores, magistrados e advogados

Abstract

This is applied research that aimed to reveal the phenomenon that occurs due to the calculation used in the congestion rate, since the implementation and use of the aforementioned rate to obtain productivity imposed on magistrates and servants an exhaustive search for processes that impact on a drop in the percentage of the rate and, consequently, the choice of processes that cause the low arithmetic of the number of processes in the collection. The phenomenological method was used for adapting to the objective of uninvest gating the interviewees perception through a structured questionnaire, seeking to obtain the perception of individuals affected by this phenomenon, namely: the servants, assessors, magistrates, lawyers, and the population. The questionnaire was forwarded to all judicial units of the State of Tocantins, through the SEI and the results were substantiated in the form of technical reports, with results that revealed a scenario of absence or minimal understanding about the calculation of the congestion rate, a fact that was previously unknown and disregarded at the beginning of the research, emphasizing that the inferences raised here are relative due to sampling. In view of the perceived scenario, two technical products were created, the first of social technology, through the suggestion of the creation of a Committee of Studies "congestion charge" forwarded to the Presidency of the Court of Justice, and the second, the creation of communication product, in the visual media format, with explanatory content about the calculation of the congestion rate.