Correlação entre qualidade de vida no trabalho e Burnout em trabalhadores da Estratégia Saúde da Família

Abstract

Objective: To analyze the correlation between quality of life at work (QWL) and burnout in workers in the Family Health Strategy (ESF). Methods: Correlational and cross-sectional study with a quantitative approach, carried out with 112 FHS workers between October 2020 and June 2021 during the pandemic period (Covid-19) in Basic Health Units in the city of Palmas/Tocantins. The QWLQ-bref and the Maslach Burnout Inventory - Human Services Survey (MBI-HSS) were used. Results: In the assessment of QWL, the lowest averages were found in the Physical/Health (3.73) and Professional (3.75) domains. When correlating with the dimensions of burnout, a strong negative correlation was identified between Emotional Exhaustion and the Physical/Health, Professional and Total QWL Score, a moderate negative correlation between Depersonalization and all QWL domains. Professional Achievement showed a moderate positive correlation with the Psychological and Personal domains and with the Total QWL Score. Conclusion: In the midst of facing a pandemic, the FHS workers in this study demonstrated the existence of a correlation between QWL and burnout, where better QWL indices were related to lower scores in Emotional Exhaustion, Depersonalization and higher Professional Achievement scores.