Capacitação interna no Câmpus de Palmas da Universidade Federal do Tocantins: um estudo de caso do projeto servidor multiplicador

Abstract

This technical report presents the result of research conducted in the case study modality on the internal training process carried out through the multiplier server project offered by the Coordination of People Management of the Palmas Campus of the Federal University of Tocantins, from 2017 to 2019. challenges of competence management and knowledge management in the public service and analyzes the Server Multiplier project within the scope of the Palmas Campus of the Federal University of Tocantins (UFT) to understand aspects of public servants' participation and the evaluation of these actions. Methodologically conducted via case study with emphasis on document analysis and bibliographic study. The research was of an applied nature and also generated an instrument to assess the impact of training courses and a protocol for the development of internal training actions. The results showed that relevant aspects such as not setting goals for internal training and indicators to assess compliance with these, strategies for adherence and dissemination of actions may have contributed to the low participation of servers in courses and made it impossible to assess effectiveness; challenges to be overcome for the institution of an internal training policy that guarantees the right to permanent education and evaluates the internal training actions of the UFT Campus de Palmas.