Acesso à justiça para migrantes venezuelanos: desafios e soluções para melhoria do serviço judicial no Tribunal de Justiça de Roraima

Abstract

This dissertation addresses the improvement of the judicial system to promote the social inclusion of underprivileged Venezuelan immigrants in the state of Roraima. The Venezuelan migration phenomenon has had significant repercussions on public services, and this is no exception for the judiciary, which must adapt its services to adequately meet this new demand. The study highlights that economic, social, and linguistic issues hinder these immigrants' full access to justice, requiring measures to ensure more inclusive and efficient services. The objective of the research is to develop tools that facilitate the understanding of legal content and optimize access to justice, using interdisciplinary approaches involving fundamental and human rights, social assistance, and design. The research also contextualizes Venezuelan migration within the international context, comparing reception policies in other countries, such as the European Union and the United States. In contrast, Brazil is presented as a country that adopts a more humanitarian approach, guided by principles of international law. In this regard, the principles of universality, indivisibility, and interdependence of human rights, the non- criminalization of migration, the rejection of xenophobia, and humanitarian welcome are discussed, highlighting Brazil's commitment to the comprehensive protection of these individuals. Furthermore, the research assesses the vulnerability of Venezuelan migrants, who face difficulties such as lack of documentation, discrimination, and economic and linguistic limitations, factors that exacerbate their social exclusion. The inclusion of interpreters, the translation of documents, and the training of civil servants are highlighted as essential measures to overcome linguistic and cultural barriers. The scientific work also analyzes the impact of public policies and regulations, such as Resolutions No. 405/2021 and No. 425/2021 of the National Council of Justice, which establish guidelines for the treatment of migrants and homeless people. It is concluded that effective access to justice requires the elimination of obstacles through the improvement of the judicial system, promoting more humane and equitable judicial service, aligned with the rights of the vulnerable and fraternal law.